Knowledgebase Archives - Growth MSP Toolkit

April 1, 2023Knowledgebase 10

It has been a tough week for MSPs who supply 3CX as part of their package offerings. And a lesson learnt to those who’s EDR tools flagged the compromise, and they decided to whitelist it as a false positive.

For those that don’t know, the issue started when a few MSPs posted on various forums that the latest 3CX app had been flagged as containing a threat actor. More of that can be read on the Huntress post: https://www.huntress.com/blog/3cx-voip-software-compromise-supply-chain-threats

February 25, 2023Knowledgebase 10

A common issue amongst MSPs is the inability to mailshot all of your users in one go. As we know, these are forever changing, and would require constant updates.

Furthermore, some PSAs allow the syncing of tenants to their CRM to be able to log tickets against your users. But we do not want all of the service accounts and unlicensed users, right?

December 14, 2022Batch Scripts 9880

Want an easy want to increase a PST limit to 100GB? Just use this script!

Microsoft Outlook will no longer work once a PST or OST hits its 50GB limit. Often, the cause of this is a large “Deleted Items” folder. Luckily, this can be easily fixed with a simple registry change.

December 14, 2022Knowledgebase 10

Standardisation makes managed IT support easier. So, it helps if every one of your users has the latest version of the software you support installed. Luckily, some programmes can be easily installed or updated remotely using a script.

Let’s see how you can quickly update all the endpoints you manage to the latest version of 3CX.

December 14, 2022Knowledgebase 9780

If you have clients that are still using old, spinning HDD drives instead of modern solid-state drives (SSDs), there is an opportunity for you to make a sale by convincing clients of the benefits of them upgrading.

July 19, 2022Knowledgebase 8410

Choosing the right CRM for your business can be the difference between success and failure.

Selecting the best CRM for your company is a crucial and can be a time-consuming task. While you should always follow the advice in this article, if you need more hands-on help choosing and implementing the right CRM for your business, speak to our mentors today.

July 19, 2022Knowledgebase 10

As businesses have continued to upgrade their hardware, 32-bit operating systems are increasingly rare to find in workplaces. However, some end users, and technicians still run 32-bit Office applications on Windows 64-bit systems. When this happens, you will often find that certain applications, especially Outlook, can start to struggle.

Knowledgebase

3CX Compromised – How to Uninstall via your RMM

Powershell – Create A Group Across All Delegate Tenants For Mailshots

Change PST Limit to 100GB

Remove Old and Install Latest 3CX Client

Adding Hard Drive Type to UDF

How to Choose The Right CRM For Your MSP Business

Datto Script – How To Record Microsoft Office Bit Version to UDF

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